Welcome to Ikigrow, we craft joyful experiences with our products. Before embarking on your journey with us, we want to ensure a seamless experience by acquainting you with our terms and conditions.
1. Updates and Amendments: At Ikigrow, we reserve the right to update, amend, or modify any terms and conditions as necessary. Any revisions will be communicated through our platform, serving as official notification to all our valued patrons.
2. Ordering Process: Upon placing an order with Ikigrow, you authorize us to forward your order to our trusted partners for swift delivery to your specified destination. By proceeding with an order, you agree to adhere to the terms outlined herein.
3. Representation and Guarantee: We assure the authenticity and premium quality of our products. However, please be advised that product images on our platform are for illustrative purposes only. We recommend customers to make informed decisions, as we may not entertain requests for refunds, replacements, or order cancellations due to incorrect selections.
4. Payment Methods: Ikigrow accepts various domestic and international payment methods, including credit cards and online banking. For international transactions, please note that charges and refunds may be subject to currency conversion rates and additional fees by your financial institution or payment gateway.
5. Delivery and Shipment: While we endeavour for prompt delivery of your orders, please allow for processing and transit time. Delivery will be attempted during regular business hours, and any special requests for delivery timing will be accommodated at our discretion.
6. Returns and Warranty Coverage: Our products are backed by a manufacturer's warranty, details of which are provided with each product. Please refer to our returns process for damaged or defective products within seven days of receipt.
7. Dispute Resolution: Any disputes arising from purchases made on Ikigrow shall be subject to the jurisdiction of the courts in Mumbai, MH, India.
8. Applicable Legislation: All transactions and interactions with Ikigrow are governed by Indian law. By utilizing our services, you agree to comply with all applicable laws and regulations.
9. Customer Support: Our dedicated customer service team is here to assist you throughout your journey with Ikigrow. For any inquiries or assistance, please reach out to us via our provided contact information.
At Ikigrow, your comfort and satisfaction are paramount. We eagerly anticipate serving you and providing you with the ultimate sleep experience.
Please note that the above terms and conditions are subject to change without prior notice, and the latest version will always be available on our platform for your reference.